TLC Etiquette

Scheduling

Spa and Salon reservations can be made by phone at 937.424.2227. To ensure your desired date and time, please allow one week in advance for mid-week dates.

Punctuality

TLC guests should arrive promptly at the time of scheduled appointment. TLC quests are asked to check in 10 minutes prior to the start of any appointment if possible. Please note that if you are late, depending on circumstances, we may be forced to shorten your service or reschedule.

We’re committed to offering all our guests a reliable timetable; so please remember to be on time.

Cancellation Policy

We understand that special circumstances are unavoidable and a cancellation may be necessary , we ask that you give 24-48 hour notice to cancel or reschedule your appointment without charge. If you are unable to make your appointment without calling and cancelling prior, there may be a charge of 100% of the service price.

Gift Certificates

TLC gift certificates make an ideal gift for any occasion. Certificates are available for specific treatments, treatment series or any dollar amount. Gift certificates may be redeemed for any service or products, but are non-refundable.

Prices and services are subject to change.